Alterations and repairs
We have partnered with SOJO to cover all alterations and a repair for your Altera creations
For the perfect fit, now and forever
Altera champions craftsmanship and that’s why we’re bringing you a seamless and high quality tailoring and repairs service to ensure your items can be loved for longer.
We partner with SOJO to cover bespoke tailoring and a repair on our items, whether you’re buying them now or they are already in your wardrobe.
Getting the perfect fit has never been so simple.
1. Book your service
Select a service from our list and describe what you would like done. SOJO will walk you through how to pin, match or measure your item for the perfect fit.
2. SOJO gets to work
Expert tailors do their thing, ensuring that it fits you perfectly and functions flawlessly.
3. Tailored to you
Returned to you via door-to-door collection and delivery in London, and a postal service UK wide.
Frequently asked questions for SOJO
Who is SOJO
SOJO is the clothing alterations and repair platform for people and businesses, built on the belief that a sustainable fashion future is possible. We’ve now partnered with SOJO to offer bespoke services on your Altera items.
Where is SOJO based
Much like us SOJO’s studio is in East London, UK and provides a door-to-door collection and delivery service in London and a reliable postal service nationwide.
Where do you offer SOJO
SOJO’s services are available for all our UK customers. SOJO provides a door-to-door collection and delivery service in London and a postal service nationwide.
How long will it take
In London, SOJOs riders deliver your item back to your door within five days. If based elsewhere in the UK, you can expect your items to be returned within seven days. If you would like to change the date or time of your collection or drop off please contact SOJO as soon as possible at email@example.com and they will do their best to accommodate your request.
What services does SOJO offer
When using the online booking flow, customers will be shown all our service options. When tailoring your item, we also include instructions and videos to match your items or to pin your items to the desired specification. When in doubt, SOJOs team of experts are standing by and will respond swiftly to all email enquiries at firstname.lastname@example.org.
How should I package my item?
For London customers, when your SOJO rider arrives to collect your clothes, all you need to do is hand them over. They will then carefully place them into your reusable SOJO package and label with your order number.
For customers elsewhere in the UK, box or package your order, print your label and drop-off your package at any of the 6,000+ DPD drop-off locations in Great Britain.
SOJO understands that your Altera pieces are important to you, and treats them with the utmost care and respect.